In addition to the outage map, BTES often uses social media platforms to provide high-level updates during major weather events. Following their official Facebook or X (formerly Twitter) pages can provide insights into "estimated time of restoration" (ETR) and warnings about incoming storms. Preparation Tips for Power Outages

BTES follows a standard three-step industry process to restore power efficiently:

Sometimes, the map shows zero outages, but your house is dark. You are not crazy. Here are the top five reasons for a mismatch: