In 2021, ConnectWise invalidated all legacy perpetual keys for versions older than 22.0. Even if you have a key from 2018, it will not activate version 23+.
Determines how many concurrent sessions, technicians, or unattended access agents you can use. Screenconnect License Key
Modern ScreenConnect licenses are predominantly subscription-based. If your subscription expires, your license key will be deactivated, and remote access functionality will cease. Concurrency Limits: In 2021, ConnectWise invalidated all legacy perpetual keys
To manage ScreenConnect license keys effectively: your license key will be deactivated
setup wizard will prompt you to enter your license key to activate the software. Ongoing Management