You would use the default credentials in these scenarios:
Look for a utility named or use the Genetec Toolchest if installed. Run the application as an Administrator. Select the Admin user. Enter and confirm your new password. Click Apply or Reset . Method 2: Resetting via the SQL Database genetec config tool default password
If you are installing the for the first time: You would use the default credentials in these
Unlike the full Security Center Admin client, which requires the system to be online and configured, the Config Tool operates at a lower level. It is used to: genetec config tool default password