: Use the "GetUid" tool (e.g., GetUid-x86.exe or GetUid-x64.exe ) provided in your installation folder to generate an 8-digit or 10-digit UID for your computer.
This mismatch often happens because Autodata uses a (a physical USB security key) or a software-based dongle emulator to verify your license. If any part of this verification chain breaks, the software will lock you out to prevent unauthorized use. : Use the "GetUid" tool (e
: In some cases, Windows security features like Memory Integrity can block the dongle driver from functioning properly. Disabling this feature in Windows Security may resolve the mismatch. : In some cases, Windows security features like
AutoData now offers web-based subscriptions (AutoData Online) that do not use physical dongles. The error "hardware information does not match" does not exist in the cloud version. The trade-off is you need constant internet access. The error "hardware information does not match" does
: The Sentinel Protection Installer or driver for the hardware key may be corrupted, outdated, or not running.
