This tool is natively present in older versions (like 12.1 and lower); for newer versions, you may need to obtain it from Symantec Technical Support or recreate it manually if you have the script contents. Broadcom Community 3. Log Retrieval (Isolated Environments)
: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools .
: Double-click the resetpass.bat file. Alternatively, run it via an elevated Command Prompt (Run as Administrator).
If password recovery was enabled during installation or by a previous admin, the SEPM web console includes a feature.