Maintenance - PRO hosting server pro-hosting-002 maintenance (from 2026-05-09 16:00:00 to 2026-05-09 17:00:00) - More details
| Problem | Likely Cause | Solution | |---------|-------------|----------| | Needle sticks or moves jerkily | Dust or dried grease in mechanism | Do oil yourself (springs can be damaged). Contact a scale repair shop. | | Scale does not return to zero | Overloading (exceeded max weight) or internal spring fatigue | Remove weight. If permanent offset remains, the spring is stretched (unrepairable). | | Inconsistent readings | Uneven surface or debris under platform | Clean under the weighing plate with a soft brush. Re-level the scale. | | Outer dial is loose | The retaining ring is loose | Turn the decorative bezel gently clockwise to tighten. |
Ich habe die Bedienungsanleitung verloren. Bietet Villeroy & Boch einen kostenlosen Ersatz? Antwort: Der Kundenservice von V&B ist sehr kundenorientiert. Schreiben Sie eine E-Mail mit der Modellnummer "DH 252G" an service@villeroy-boch.com . Oft senden sie Ihnen das PDF als Anhang zu, sofern es noch digital vorliegt. | Problem | Likely Cause | Solution |
Remain on the scale for a few extra seconds while it calculates body fat and other metrics; these will then be displayed one by one. Troubleshooting & Maintenance Error Codes If permanent offset remains, the spring is stretched