Whether it’s Securus , GTL/ViaPath , or ICSolutions , check the "Block/Unblock" status under your phone settings.
To unblock a prison call, you must first determine if the block is on your personal phone or within the correctional facility's system. 1. Check Your Phone's Block List how to unblock a prison call
Most correctional facilities use a specific vendor. You will need to contact their customer support or log into your account on their website to remove a block. Whether it’s Securus , GTL/ViaPath , or ICSolutions